About Us - Columbia Ford, Inc.

 

What does Columbia Ford Has to Offer to Our Customers? 

Our Company

  • Local family owned and operated business since 1991
  • Ford President's Award winner for 11 consecutive years, one of only eight dealerships nationwide to achieve this
  • Sponsor of many local charity events and fundraising activities
  • One of the largest single employers and taxpayers in the area
  • Member of Windham area Chamber of Commerce
  • Full time Customer Relations Manager on staff
 Our Service Department
  • The choice of Professionals- servicing vehicles for the Connecticut State Police, Dept. of Motor Vehicles, University of Connecticut, Mohegan Sun Resort and Casino and several fire, ambulance and rescue companies
  • Free pickup and delivery shuttle in the local area
  • Enterprise Rental Car agency available on-site
  • 24 hour drop-box service
  • On-line service appointment setting capability
  • Factory and ASE Certified technicians with over 200 years combined experience
  • The latest in genuine Ford Parts and Accessories in stock
  • Certified repair for limousines, campers/motor homes, heavy-duty trucks up to F-650 and Ford Police-equipped vehicles.
  • Computerized 4-wheel alignment machine and the latest in state-of-the-art diagnostic equipment.
  • Major credit cards accepted
 Our Sales Department
  • New showroom that can only be described as "Auto-tainment."
  • Professional sales staff with years of experience, most of which right here at Columbia Ford
  • Largest selection of new and used vehicles in the area
  • 72-hour Pre-Owned vehicle return policy ( see sales consultant for details)
  • A dedicated commercial and fleet manager who also specializes in handicapped-equipped vehicles
  • $5-6 million in used vehicles available
  • Full-time inventory manager to bring the best new vehicle selection to our lot
  • Full-time used vehicle manager to provide highest trade-in values
  • Columbia Advantage Program Checkbook free with every vehicle purchase
  • 1st oil change is complementary on all vehicle purchases
 Our Body Shop and Parts Departments
  • 24-hour towing by our own employees and wrecker vehicles
  • Complete Collision Repair facility located at 153 Boston Post Road, N. Windham
  • Full glass repair and replacement with free one-day loaner vehicle
  • State of the art computerized downdraft paint baking booths for factory-like paint finish
  • Two modern frame machines to ensure proper vehicle repair
  • Computerized estimating and paint mix systems
  • Direct-bill repair with most major insurance companies
  • Over $6 million in parts inventory
  • One of the largest wholesale parts dealers in New England with 12 delivery trucks on the road daily
  • Retail parts and accessories boutique offering wide selection of popular Ford licensed items
 Our Customer Amenities and Conveniences
  • Greeter's booth in showroom offering free refreshments
  • Spotlessly clean facility inside and out, and around the building too!
  • Attractive, fun and safe children's play area featuring X-Box video games
  • Thunderbird Café serving  fresh breakfast and lunch specials daily
  • Complementary coffee and hot beverage service
  • Fine hotel style customer lobby waiting area with leather seating and fireplace
  • Free wireless Internet access in our waiting area
  • Plenty of free and easy parking on-site
  • Handicapped parking and access
  • Free telephone service in customer waiting area
  • All customers receive a survey to ensure complete satisfaction
  • Toll-free 800 numbers for customer convenience

Contact

Columbia Ford Inc.

234 Route 6
Directions Columbia, CT 06237

  • Sales: (860) 228-2886
  • Service: (860) 228-2886
  • Parts: (860) 228-2886

Showroom Hours

  • Monday 8:00 AM - 7:30 PM
  • Tuesday 8:00 AM - 7:30 PM
  • Wednesday 8:00 AM - 7:30 PM
  • Thursday 8:00 AM - 7:30 PM
  • Friday 8:00 AM - 5:30 PM
  • Saturday 8:00 AM - 5:00 PM
  • Sunday Closed
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