What does Columbia Ford Has to Offer to Our Customers? 

Our Company

• Local family owned and operated business since 1991
• Ford President's Award winner for 11 consecutive years, one of only eight dealerships nationwide to achieve this
• Sponsor of many local charity events and fundraising activities
• One of the largest single employers and taxpayers in the area
• Member of Windham area Chamber of Commerce
• Full time Customer Relations Manager on staff

• The choice of Professionals- servicing vehicles for the Connecticut State Police, Dept. of Motor Vehicles, University of Connecticut, Mohegan Sun Resort and Casino and several fire, ambulance and rescue companies
• Free pickup and delivery shuttle in the local area
• Enterprise Rental Car agency available on-site
• 24 hour drop-box service
• On-line service appointment setting capability
• Factory and ASE Certified technicians with over 200 years combined experience
• The latest in genuine Ford Parts and Accessories in stock
• Certified repair for limousines, campers/motor homes, heavy-duty trucks up to F-650 and Ford Police-equipped vehicles.
• Computerized 4-wheel alignment machine and the latest in state-of-the-art diagnostic equipment.
• Major credit cards accepted

• New showroom that can only be described as "Auto-tainment."
• Professional sales staff with years of experience, most of which right here at Columbia Ford
• Largest selection of new and used vehicles in the area
• 72-hour Pre-Owned vehicle return policy ( see sales consultant for details)
• A dedicated commercial and fleet manager who also specializes in handicapped-equipped vehicles
• $5-6 million in used vehicles available
• Full-time inventory manager to bring the best new vehicle selection to our lot
• Full-time used vehicle manager to provide highest trade-in values
• Columbia Advantage Program Checkbook free with every vehicle purchase
• 1st oil change is complementary on all vehicle purchases

• 24-hour towing by our own employees and wrecker vehicles
• Complete Collision Repair facility located at 153 Boston Post Road, N. Windham
• Full glass repair and replacement with free one-day loaner vehicle
• State of the art computerized downdraft paint baking booths for factory-like paint finish
• Two modern frame machines to ensure proper vehicle repair
• Computerized estimating and paint mix systems
• Direct-bill repair with most major insurance companies
• Over $6 million in parts inventory
• One of the largest wholesale parts dealers in New England with 12 delivery trucks on the road daily
• Retail parts and accessories boutique offering wide selection of popular Ford licensed items

• Greeter's booth in showroom offering free refreshments
• Spotlessly clean facility inside and out, and around the building too!
• Attractive, fun and safe children's play area featuring X-Box video games
• Thunderbird Café serving  fresh breakfast and lunch specials daily
• Complementary coffee and hot beverage service
• Fine hotel style customer lobby waiting area with leather seating and fireplace
• Free wireless Internet access in our waiting area
• Plenty of free and easy parking on-site
• Handicapped parking and access
• Free telephone service in customer waiting area
• All customers receive a survey to ensure complete satisfaction
• Toll-free 800 numbers for customer convenience