About Us - Columbia Ford, Inc.
Why Buy From Columbia Ford Inc.
Thoughtful Amenities
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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Columbia Ford Inc.
234 Route 6
Columbia, CT 06237
- Sales: (860) 228-2886
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What does Columbia Ford Has to Offer to Our Customers?Â
Our Company
- Local family owned and operated business since 1991
- Ford President's Award winner for 11 consecutive years, one of only eight dealerships nationwide to achieve this
- Sponsor of many local charity events and fundraising activities
- One of the largest single employers and taxpayers in the area
- Member of Windham area Chamber of Commerce
- Full time Customer Relations Manager on staff
​ Our Service Department
- The choice of Professionals- servicing vehicles for the Connecticut State Police, Dept. of Motor Vehicles, University of Connecticut, Mohegan Sun Resort and Casino and several fire, ambulance and rescue companies
- Free pickup and delivery shuttle in the local area
- Enterprise Rental Car agency available on-site
- 24 hour drop-box service
- On-line service appointment setting capability
- Factory and ASE Certified technicians with over 200 years combined experience
- The latest in genuine Ford Parts and Accessories in stock
- Certified repair for limousines, campers/motor homes, heavy-duty trucks up to F-650 and Ford Police-equipped vehicles.
- Computerized 4-wheel alignment machine and the latest in state-of-the-art diagnostic equipment.
- Major credit cards accepted
​ Our Sales Department
- New showroom that can only be described as "Auto-tainment."
- Professional sales staff with years of experience, most of which right here at Columbia Ford
- Largest selection of new and used vehicles in the area
- 72-hour Pre-Owned vehicle return policy ( see sales consultant for details)
- A dedicated commercial and fleet manager who also specializes in handicapped-equipped vehicles
- $5-6 million in used vehicles available
- Full-time inventory manager to bring the best new vehicle selection to our lot
- Full-time used vehicle manager to provide highest trade-in values
- Columbia Advantage Program Checkbook free with every vehicle purchase
- 1st oil change is complementary on all vehicle purchases
 Our Body Shop and Parts Departments
- 24-hour towing by our own employees and wrecker vehicles
- Complete Collision Repair facility located at 153 Boston Post Road, N. Windham
- Full glass repair and replacement with free one-day loaner vehicle
- State of the art computerized downdraft paint baking booths for factory-like paint finish
- Two modern frame machines to ensure proper vehicle repair
- Computerized estimating and paint mix systems
- Direct-bill repair with most major insurance companies
- Over $6 million in parts inventory
- One of the largest wholesale parts dealers in New England with 12 delivery trucks on the road daily
- Retail parts and accessories boutique offering wide selection of popular Ford licensed items
​ Our Customer Amenities and Conveniences
- Greeter's booth in showroom offering free refreshments
- Spotlessly clean facility inside and out, and around the building too!
- Attractive, fun and safe children's play area featuring X-Box video games
- Thunderbird Café serving  fresh breakfast and lunch specials daily
- Complementary coffee and hot beverage service
- Fine hotel style customer lobby waiting area with leather seating and fireplace
- Free wireless Internet access in our waiting area
- Plenty of free and easy parking on-site
- Handicapped parking and access
- Free telephone service in customer waiting area
- All customers receive a survey to ensure complete satisfaction
- Toll-free 800 numbers for customer convenience